IMPORTANT: Our Sign In settings are NOT the same thing as “Remember Me”

A common mistake many site users make is to assume that if they check the “Remember Me” check box at sign in, they are opting to stay signed in all the time and therefore should not have to sign in again. This explains why I routinely get complaints from frustrated customers who don’t understand why IV keeps “forcing” them to sign in when they’ve already checked the Remember Me box.

The important thing to understand here is that the “Remember Me” function is entirely separate and independent of the Sign In Preference on the settings page. The “Remember Me” box actually instructs your browser to “remember” (store) your password, so that when you exit IV and then come back to sign in at some later point in time, the password box will already be filled in, so you won’t have to enter your password again, all you will have to do is click “Sign In.”

“Remember Me” unchecked looks like this:

“Remember Me” checked looks like this:

In contrast, our Sign In settings do not control whether the browser automatically fills in your password, but they do control whether you will be required to Sign In or not.

If you choose to stay signed in all the time, you will not see the above Sign In box and will not have to go through the sign in process when you come to IV because you will already be signed in.

If you choose to require yourself to sign in with each visit (our default setting), then you will be presented with our Sign In box each time you come back to our site, e.g., after closing your browser window (or after approximately 20 minutes of inactivity, at which point you will be “timed out”).